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Negotiation

Assessing your opponent and controlling your own spoken and body language module (N12module)


Description
Time:50m Subtitles: English
This course focuses on the use of Body language in negotiation. There is nothing soft about soft skills. They are set of qualities or character traits that we all have. They are who we are and encompass our attitudes, habits and the way we interact with people. Most importantly, controlling what is “on view” not only allows us to decide how we are perceived by others but how to influence our interactions with them. With deliberate practice you will learn to use your innate skills and will achieve greater and more successful outcomes.

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Content
  • Introduction to Spoken and Body Language
  • Body Language presentation
  • The Secrets Behind Body Language Video
  • It’s Not What You Say presentation
  • It's Not What You Say - Spoken Language In Negotiation Video
  • Body and Spoken Language Knowledge Check
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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